🛡️ How Reporting Works on DonateYou
Keeping DonateYou safe, kind, and trustworthy is a team effort.
If you see something suspicious, inappropriate, or harmful, you have the power to help.
Here’s how our reporting system works:
đź‘€ 1. Spot Something Wrong?
You might see something that concerns you, like:
A campaign that looks fake or misleading
Offensive comments or abusive behavior
Fundraising for illegal or prohibited activities
Suspicious updates or sudden major changes
If you feel something isn’t right, please report it — even if you’re not sure!
Learn what’s allowed in our Community Guidelines.
🛑 2. Report It Quickly
You can report in two easy ways:
🔵 Directly on the campaign or comment:
Click the “Report” button (usually near the title, update, or comment).
🔵 Or email our Safety Team:
Send a message to safety@donateyou.com with:
The campaign name or link
What you saw
Screenshots (if possible)
Your contact info (optional, for follow-up)
🔍 3. We Review Every Report
Our Safety & Security Team reviews every report carefully:
We use a combination of automated tools plus human review.
We prioritize urgent safety risks first (e.g., fraud, hate speech).
Reviews are confidential — the reported user won’t know who reported them.
Serious violations may be escalated for immediate action.
See more about our process in the Safety & Security Policy.
⚖️ 4. What Actions We Might Take
Depending on what we find, DonateYou may:
Remove violating content (campaigns, updates, comments)
Freeze or refund funds (if fraud is detected)
Suspend or permanently ban accounts
Report criminal behavior to the proper authorities
We act based on the evidence and seriousness of the situation.
đź“© 5. You May Get Updates (Sometimes)
If you reported something serious and left your email, we might send a brief update when the case is resolved.
Due to privacy laws, we cannot share details about actions taken against other users.
(But know that your report matters — every report strengthens the community!)
🤝 6. Reporting Is for Everyone
Donors, organizers, visitors — everyone can report issues.
You don’t need proof to report — if something feels wrong, let us investigate.
Even one report can prevent serious harm.
Thank you for helping protect DonateYou. đź’›